Privacy Policy
Effective Date: 24 Jan 2024
Alviolabs.com (“Alvio”, “we”, “our” or “us”), is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share information about you when you use our website, products, and services. By accessing or using our services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using our services.
1. Information We Collect
We may collect the following types of information from you:
- Personal Information: Such as your name, email address, phone number, and payment details when you sign up, contact us, or make purchases.
- Usage Information: Details about your interactions with our services, such as IP address, browser type, device information, and activity logs.
- Cookies and Similar Technologies: To enhance your experience, we use cookies and similar tools. Learn more in our [Cookie Policy].
2. How We Use Your Information
We use the information collected to:
- Provide, operate, and improve our services.
- Respond to your inquiries and provide customer support.
- Send administrative communications, such as updates and alerts.
- Personalize and enhance your user experience.
- Analyze and optimize our marketing and advertising efforts.
- Comply with legal and regulatory obligations.
3. Sharing of Information
We share your information with third parties in the following circumstances:
Service Providers:
We engage companies and individuals to perform services on our behalf, such as hosting, IT, customer support, email delivery, communication tools, and website analytics. These include:
Large Language Model Providers: We use services from providers such as OpenAI, Anthropic, and Google to power our AI solutions. Each provider’s privacy policy is linked below
- OpenAI Privacy Policy
- Anthropic Privacy Policy
- Google Privacy Policy
Analytics Tools:
- Google Analytics
- Google Tag Manager
- AppsFlyer Privacy Policy
- Stytch Privacy Policy
- Descope Privacy Policy
- Auth0 Data Processing Terms
- Amazon Web Services Privacy Policy
- Stripe Privacy Policy
Advertising Partners
We partner with third-party advertising companies to deliver interest-based ads. These disclosures may qualify as a “sale” under certain privacy laws.
Professional Advisors
We may share information with lawyers, auditors, insurers, and other professional advisors as necessary for their services.
Authorities and Legal Compliance
We may disclose information to law enforcement or government authorities when required by law or to protect our rights, users, and services.
Business Transactions
In the event of a merger, acquisition, or sale, your information may be shared with the acquiring party.
4. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access to the personal data we hold about you.
- Request correction or deletion of your personal information.
- Object to the processing of your data.
- Withdraw consent where processing is based on consent.
To exercise these rights, contact us at info@alviolabs.com.
5. Data Security
We implement reasonable technical and organizational measures to protect your data from unauthorized access, use, or disclosure. However, no security measures are foolproof, and we cannot guarantee absolute security.
6. Data Retention
We retain your data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
7. International Data Transfers
As an Ireland-based company, your data may be transferred and processed outside of your country. We ensure such transfers comply with applicable data protection laws.
8. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The “Effective Date” at the top indicates when the latest updates were made.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
- Website: Alviolabs.com
- Email: info@alviolabs.com
- Location: Ireland
Thank you for using Alviolabs.com. We are committed to providing intelligent AI solutions to enhance your experience.