Customer Terms of Use
Effective Date: 24 Jan 2024
Welcome to Alviolabs.com (“Website“). These Terms of Use (” Terms“) govern your access to and use of the Website and the services provided by Alviolabs, including but not limited to Alvio Chat, AI-Powered Search & Suggestions, Alvio Agents, Alvio Integrations, and Alvio Apps (collectively, “Services“). By accessing or using our Website and Services, you agree to these Terms. If you do not agree, you must not use our Website or Services.
Article 1: Acceptance of Terms
By accessing our Website or using our Services, you confirm that you are at least 18 years old or have reached the age of majority in your jurisdiction. If you are using our Services on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms.
Article 2: Changes to Terms
We may revise these Terms at any time. The “Effective Date” at the top of this page indicates when these Terms were last updated. Your continued use of the Website and Services after any changes indicates your acceptance of the updated Terms. Please review these Terms periodically.
Article 3: Use of Services
3.1 License Grant
We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our Website and Services in accordance with these Terms.
3.2 Restrictions
We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our Website and Services in accordance with these Terms.
You agree not to:
– Use the Services for any unlawful purpose or in violation of any applicable laws or regulations.
– Reverse engineer, decompile, or attempt to extract the source code of any software provided as part of the Services.
– Interfere with or disrupt the Website, Services, or servers.
– Use the Services to transmit malicious code, spam, or unsolicited communications.
3.3. Account Responsibilities
If you create an account with us, you are responsible for maintaining the confidentiality of your account information and for all activities under your account. Notify us immediately of any unauthorized access or use of your account.
Article 4: Fees and Payments
Some Services may require payment of fees. All fees are due in advance unless otherwise agreed. By providing payment information, you authorize us to charge the applicable fees. Fees are non-refundable except as required by law.
Article 5: Intellectual Property
5.1. Ownership
All content, features, and functionality on the Website, including but not limited to text, graphics, logos, and software, are owned by Alviolabs or its licensors and are protected by intellectual property laws.
5.2. Limited Use
You may not reproduce, distribute, or create derivative works from our content without our express written permission.
Article 6: Data Protection
Your use of our Services is governed by our [Privacy Policy](https://www.alviolabs.com/privacy-policy), which outlines how we collect, use, and protect your information. By using our Services, you consent to the practices described in our Privacy Policy.
Article 7: Third-Party Links
Our Website may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of third-party websites and encourage you to review their terms and policies before using them.
Article 8: Disclaimers and Limitation of Liability
8.1. Disclaimers
The Website and Services are provided “as is” and “as available” without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee that the Website or Services will be error-free or uninterrupted.
8.2. Limitation of Liability
To the fullest extent permitted by law, Alviolabs and its affiliates shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or related to your use of the Website or Services.
Article 9: Indemnification
You agree to indemnify and hold harmless Alviolabs, its affiliates, officers, employees, and agents from any claims, liabilities, damages, losses, or expenses (including legal fees) arising out of your violation of these Terms or your use of the Services.
Article 10: Termination
We may suspend or terminate your access to the Website or Services at our sole discretion, without prior notice, if you violate these Terms or engage in conduct that we deem harmful to our interests or other users.
Article 11: Governing Law and Dispute Resolution
These Terms are governed by the laws of Ireland. Any disputes arising out of or related to these Terms shall be resolved in the courts of Ireland.
Article 12: Miscellaneous
12.1. Entire Agreement
These Terms, along with our Privacy Policy, constitute the entire agreement between you and Alviolabs regarding your use of the Website and Services.
12.2. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.
12.3. No Waiver
Our failure to enforce any right or provision under these Terms shall not constitute a waiver of such right or provision.
Article 13: Contact Us
If you have questions about these Terms, please contact us:
Email: info@alviolabs.com
Address: [Insert Company Address], Ireland
Thank you for using Alviolabs.com. We are committed to providing intelligent AI solutions to enhance your experience.